Autism Life Dogs is committed to respecting and protecting your privacy. When you interact with us, we may receive personal information about you. This policy details how we collect, use and store your personal information.
It is the policy of Autism Life Dogs that all personal information of service users should be collected, maintained and kept according to the Data Protection Act 1998. ALD is registered with the Information Commissioners Office under registration number ZA273269 and adheres to all requirements of the Data Protection Act.
Personal information is any information which can be used to identify someone. For example, your postal address, date of birth, information about your health or your bank details.
We may collect and store information about you when you interact with us – for example, this could be when you submit and enquiry about our services, make a donation, fundraise for us or apply for a job.
ALD understands that, according to the Data Protection Act 1998, personal data should:
Under the Data Protection Act 1998, ALD has a nominated data user/data controller. The data user/data controller for the company is the Company Director – Danielle Brook Tel: 020 3380 8037 Email: firstname.lastname@example.org.
We process personal information about our clients, staff, suppliers, business contacts and professional advisers. We will mainly use your data to:
This information may include:
It may also include more sensitive information such as:
As part of the training process we may be photographing/filming individuals and will store these images/ footage for our own records. Consent for this will be required from all individuals being filmed by signing our consent form. Parental consent will need to be provided if photographs/filming is taken of minor children and we will never post these images/footage for marketing purposes without explicit written consent from parents.
We will only contact you with marketing information by email, SMS or telephone if you have explicitly given us your consent. If you have given us your postal information, you may receive information by post from us, which you can opt out of at any time by emailing email@example.com , or writing to us at Autism Life Dogs, 7 Marshall Court, 10 Anerley Park, London, SE20 8FH.
Consent to hold information about minors
We must receive consent from a parent or legal guardian to hold information about a child under the age of 12.
Access to information
You can request to access information we hold on you at any time by contacting us on the above address. Equally, please let us know of any changes to your information or preferences.
All personal information held on our computers is only accessible with the use of a private password. Paper or hard copies of documents including personal information is stored securely in locked units.
We will never share your details with any third parties and will always adhere to your wishes as to how you wish to be communicated with. We will store and use data which you give to us in the ways outlined in this privacy statement and/or ways you specifically consented to.
We sometimes need to share the personal information we process with the individual themselves and also with other organisations. When this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:
All staff will be trained in data protection and confidentiality as part of their induction process.
Training in the correct method for entering information in service users’ records will be given to all staff. The nominated data user/data controller for ALD is trained appropriately in the Data Protection Act 1998. All staff that need to use the computer system are thoroughly trained in its use.
We ask you to contact us if you have any concerns about how your information is used or stored. If you feel that we have held or used your personal information unlawfully you are entitled to make a complaint with a supervisory authority.